Ordering Information

Ordering Information

If you do not wish to place your order on the website with credit card payment please contact the office to place your order. Phone +61 (0)8 8372 0999 or Email [email protected].

Please use a credit card (VisaCard or MasterCard) to make purchases on our web site. An invoice will be shipped with the product. All orders will be processed in Australian Dollars.

Publication dates and prices are subject to change without notice. The prices reflected on your invoice are binding. Every effort is made to ensure that the prices on the website are complete and accurate, but in the event of a discrepancy, please contact customer service.

Human Kinetics collects sales tax for goods delivered within Australia.

Human Kinetics delivers to: Australia, New Zealand, Papua New Guinea, Fiji, Tonga, Solomon Islands and Cook Islands

Shipping Information

Orders to Australian customers are shipped from South Australia via Australia Post. Orders to New Zealand will also be shipped from South Australia and will be delivered by NZ Post. If the items are in stock, your order will be dispatched in 1 – 2 working days and will take 3 – 4 working days to arrive (add 2 days to New Zealand). If the items are not in stock, you will be notified by email and your order will be placed on back order for a short time. For Papua New Guinea, Fiji, Tonga, Solomon Islands and Cook Islands please contact Wendy Simpson on Phone +61 (0)8 8372 0999 or email [email protected] to discuss shipping options.

Postage Costs

Standard postage and handling will be charged at flat rate of $6.00 for Australian and  New Zealand customers. For Papua New Guinea, Fiji, Tonga, Solomon Islands and Cook Islands please contact Wendy Simpson for a quote on Phone +61 (0)8 8372 0999 or email [email protected].
Express Post is available to Australian metropolitan areas on request. Express Post charges replace the standard shipping charges and are not added on top.  Please contact us A.S.A.P. if you choose this option so that we can expedite your order.

Contact Information for OrdersAustralia
Phone +61 (0) 8 8372 0999
Fax     +61 (0)8 8372 0998
Email: [email protected]
Address: c/-Human Kinetics, PO Box 80, Mitcham, SA, 5062

Contact Information for OrdersNew Zealand
Toll free phone 0800 222 062
Toll free Fax     0800 222 061
Email: [email protected]
Address: c/-Human Kinetics, PO Box 80, Mitcham, South Australia, 5062

Request product information

If you would like help choosing a product please contact the office explaining the specific topic which you are seeking resources for.  Phone +61 (0)8 8372 0999 or email [email protected].

Individual/Personal Returns

  • If you are not completely satisfied with your purchase, please return the goods and paperwork within 30 days of receipt to Human Kinetics, PO Box 80, MITCHAM, SA, 5062.
  • Goods that are returned in a resalable condition will be subject to a full refund of the purchase price, excluding postage and packaging costs.
  • We do not accept returns on online products, e-books, or opened software, videos, CD/DVD-ROMs, and DVDs.
  • If you receive damaged goods, please return them with the relevant paperwork within 14 days.
  • For goods short shipped or not received please submit a claim to Human Kinetics Australia on [email protected] or 08 8372 0999 within 30 days of order/receipt date to be eligible for a replacement or refund.

If you have any questions, please call Human Kinetics Australia on 08 8372 0999 or email [email protected]

Find a Sales Representative

If you would like to communicate with the Australian/NZ representative in your area please contact Wendy Simpson on Phone +61 (0)8 8372 0999 or email [email protected].

Desk Copies/Review Copies

Desk/inspection copies are provided free of charge to qualified faculty who are considering the text as a Required Course Text. If you are considering a text as a supplementary text or are planning to use it for personal/reference use, we do ask that it be purchased, but we can offer you a discount.  You may contact your sales representative directly at [email protected].