Attn: Chief Commercial Officer
Booktopia Pty Ltd T/A Booktopia Publisher Services
Unit E1, 3-29 Birnie Avenue
Lidcombe, NSW, 2141
What We Collect
Booktopia Publisher Services (BPS) recognises the importance of protecting the information gathered from users in the operation of this website and takes all reasonable steps to maintain the security, integrity and privacy of any information collected. Although BPS employs reasonable measures in connection with the collection, storage, and disclosure of information through the website, you should be aware that the confidentiality of any communication or material transmitted to/from BPS through this website or by email cannot be guaranteed. Therefore, BPS is not responsible for the security of information transmitted via the Internet.
BPS collects information about individuals as provided on a voluntary basis such as during the ordering process, website registration, conference attendance, catalogue requests, surveys, or email subscription requests.
How We Use Your Information
BPS reserves the right to contact a user regarding product orders, support issues and other matters relevant to the underlying service and/or the information collected.
Contact information such as name, address, and email, may be shared with Thieme Germany, if necessary to provide technical support.
Use of email addresses
BPS does not rent, sell, exchange, or share email addresses with third parties except when individuals specifically consent to allow us to do so by checking a permission box via our website or other official communications. Information or files emailed to our support team will not be used for internal marketing and sales purposes, or be sold or otherwise transferred to unaffiliated third parties.
Use of postal addresses
BPS respects the privacy of individuals and maintains, uses, and discloses personal information and the user’s rights of access and correction in accordance with the National Privacy Principles contained in the Privacy Act 1988.
BPS reserves the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the site. BPS will provide only anonymous, aggregated data from these analyses to third parties.
We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions; to protect the rights, property, and safety of BPS’ e-commerce site, our users, or others; or to conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us. If customers do not pay us for products ordered, we may submit their account information to a third-party collection agency.
Opt Out Details
Upon request, BPS will allow any user to “opt out” of further promotional contacts at any time. Additionally upon request, BPS will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user’s request, BPS will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to delete a user’s entry without some residual information because of backups and records of deletions. Please contact us with any opt out requests.